Returns & Exchanges

At Premiere Online Vape Shop, we strive for complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return and receive your RMA number.

2

Prepare the Package

Securely pack the items in their original condition with all tags attached, including a copy of your packing slip inside the box.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing